Merchandise Refund & Return Policy
Returns & Exchanges:
- Items may be returned or exchanged within 14 days of purchase with the original receipt.
- Items must be unused, in original packaging, and in resellable condition.
- Refunds will be issued to the original payment method.
Non-Returnable/ Refundable Items:
- Courses and Course Fees, Clearance items, custom gear, mouthpieces, wetsuits, and snorkels are final sale and not eligible for return, exchange or refund.
- Items that show signs of use or wear will not be accepted.
Defective or Damaged Items:
- If you receive a defective or damaged item, please contact us within 7 days of purchase for a replacement or refund.
Return Shipping (for online orders):
- Customers are responsible for return shipping unless the item was defective or an incorrect item was sent.